501-762-9961 angela@cgscable.com
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Working with the best cable providers to give you the best service possible

Our TeamJoin Our Team

CGS Departments

Residential & Commercial Fulfillment
Nick Black

Drop Buries

CGS provides competitive composite pricing for underground cable drop installation. This quick and quality installation includes standard services such as appropriate connector installation and permanent mounting at the demarcation point.

Installation & Service

CGS offers full, turn-key installation and repair services for both residential and commercial customers. Our team of trained technicians and seasoned, driven leaders strive to provide quality video, data, and VOIP contracting services. Standard installation and trouble call services include ingress mitigation, home certification and follow-up satisfaction call with the customer.
Behind family, customer service is the top priority at CGS. Each technician is trained to ensure a best-in-class customer experience. Every employee at CGS is empowered to take care of any issues arising from the installation or service of each customer visited.

Dispatch & Work-Order Correction

Mike Ederington

CGS provides a full suite of technician support mechanisms to ensure the best possible customer experience including in-house dispatch and work-order correction assistance. These departments are staffed with experienced personnel dedicated to getting technicians to each job on time and completed in the most efficient manner possible. Our team is familiar with several workforce management platforms with ETA Direct as the most common.

Training

Scott Aycock

Employee development is central to CGS’s success. Every employee is provided training and encouraged to drive toward career goals.  Cable technicians are expected to advance their careers toward certification with the Society of Cable & Telecommunications Engineers within one year of service. While not all technicians are currently certified, we expect to reach this goal by the end of 2021, if not sooner!

Re-wires

CGS provides competitive pricing for large rewire projects in both commercial and residential settings. We strive to provide pristine work while meeting tight deadlines. No project is too big or too small.

CGS can accommodate wiring projects for networking, video, surveillance, and many other applications. 

Non-Pay Collection

The longer you wait to recover debt on delinquent accounts, the less likely you are to receive payment. Since it can be difficult to collect money on accounts that refuse to pay, CGS will help you improve your non pay collections by as much as 42%. With our expert collection agents, we will leave no stone unturned.

Door-to-Door Sales

Johnny Walker

In a world of Facebook, Instagram, YouTube advertisements, Social Media Marketing, and do-not-call lists, there has been a growing need for good old-fashioned door-to-door selling. There is something about a face-to-face interaction that is unfriendable, unskippable, unclickable, and unblockable.  CGS provides an amazing customer experience with door to door and business to business.   Our goal is to get your future customer.

Advanced Services
Rodney Cook

Construction Services

Mike Phillippe

CGS is changing the mindset of the industry.  With our 100 years combined experience, we are synergizing quality with production.  We provide turnkey solutions from Head End to the curb.  Our staff is experienced in both Arial and Underground fiber and coax new build, upgrade, and storm restoration.

The CGS approach is to utilize seasoned outside plant technicians as the base for the entire construction department. These techs are employees and not paid on a production scale so they can focus on completing even the most technical work with a high degree of quality. Our team can handle any of your upgrade or new build needs.

Fiber Optics Services

CGS provides business to business and Transport Fiber optic solutions to meet your demand.  We employ more than 100 years of FTTX experience and are happy to assist with your projects.  We specialize in New build, upgrades, audits, and business solutions.  From production splicing and storm damage to end of line FTTX components, we will meet your needs.

Commercial IT Services

Blake Tant

CGS provides end to end solutions for your business network. We will make your system work for you by providing basic networking to end user access.  We employ industry leading technology to ensure your company’s connectivity and security.

We specialize in cellular connectivity improvement, mesh Wi-Fi applications, and seamless multi-level wireless solutions.

Residential IT Services

CGS provides top of the line solutions for your home IT needs, working from home or gaming, we can ensure your connectivity and security.  We offer home networking and IT solutions including Mesh WIFI, LAN (ethernet) connections, and surveillance options.